Perceived Usefulness and Intention to Use Technology for Staff Performance in Tertiary Institutions of Bauchi, Nigeria

Aliyu Dahuwa Abdullahi, Mohd Nazri Bin Baharom, Nik Adzrieman Bin Abdul Rahman


This study investigated the perceived usefulness and intention to use information and communication technology (ICT), for the performance of non-teaching staff that operate ICT facilities, in Bauchi state tertiary institutions. The study used survey approach, with the population of 137. Where a sample of 102 participants was drawn from two tertiary education institutions, using stratified sampling. Therefore, the researcher applied the used of questionnaires to collect the data. Seventy five percent (75%) of the Questionnaires distributed were retrieved for the analysis, using Smart PLS. The results of this study reveal that, the performance of non-academic staff is positive and strongly influenced by their intention to use ICT facilities H2 (t = 4.445, p = 0.000), while, perceived usefulness has a positive effect, but not significantly influenced by their perception of usefulness of ICT facilities, H1 (t = 1.192, p = 0.117). Furthermore, the researcher recommended that, future research should consider ICT tools in both public and private institutions in Nigeria. (b) There should be increased number of questionnaires in order to acquire larger views. (c) Moreover, future research should employ both qualitative and qualitative approaches, (d) There should be needed for additional variable in measuring ICT and staff performance in Tertiary institutions of higher learning. 


Tertiary Institutions, Perceived Usefulness, ICT Facilities, Intention to use, Non-teaching staff, staff performance.

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