COMPARATIVE STUDY ON HEALTHCARE FACILITIES PRODUCED BY GOVERNMENT AND PRIVATELY OWNED HOSPITALS IN KOLKATA MUNICIPAL CORPORATION

EMAN BANERJEE

Abstract


Abstract: This paper attempts to conduct a comparative study between Government and Private hospitals in Kolkata Municipal Corporation. Four Government hospitals and four private hospitals are selected and along with the secondary data, some primary data are collected by interviewing 100 patients to reveal the differences on the basis of infrastructural facilities, treatment, workload, utilization and pricing of hospitals’ services and also to  offer suggestions to make overall service quality in private and government hospitals more effective and efficient. The major finding suggests that the overall healthcare facilities are better in the private hospitals. These disparities are created mainly by the overburden of patients, low infrastructural development and lethargy of the staff in the government hospitals. In spite of that, this study reveals that the government hospitals still act as a pillar of hope for the poor and middle-class people, who cannot bear the high cost of the treatment in the private hospitals.

Keywords


: comparative study, healthcare facilities, infrastructural facilities, high cost of the treatment

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References


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